A pissed off MBTA rider....

As I've stated at THE Forums @ Transithistory and at the MBTA Rail Operations forum at Railroad.net, I am not quite clear as the public isn't clear on the details of the man who jumped into the Orange Line tracks as was electrocuted... It is a touching situation for myself as I was (sort of) there...
I was taking the Orange Line from Sullivan home to Forest Hills... We get to Community College... we enter the subway portal to North Station. We are going through and then stop all of a sudden. We are standing for about 15 minuites when we switch to 'emergency power' - only about 6 lights are on in the train. (About to get graphic) A bunch of college students (I assume) were laughing at the whole situation and noticed a smell which they said smelled like "burnt chinese food"... Of course, I now know that was an eletrocuted person we were smelling... I made that connection this morning and I can say I've never experienced anything like that...
Anyhow, 30 minuites later we're still inbetween Community and North Station. I was in the last car in the train and I happened to look into the cab before us and see a crowd of people walking with a T official in front of them. I knew what was coming... No one else in the train saw it, but I did... So he comes through the doors and says "we have to evacuate the train". So I wabble myself down the rickety 1981 Hawker-Siddley emergency steps into the subway tunnel...
Now as a railfan, I was happy to actually be in a tunnel! But tripping on debris and my huge fear of rats didn't make it a very pleasant experience. In fact, everyone was tripping and (almost) falling... I understand the situation however...
So we get outside the portal and exit through a gate that led us out of the subway tracks and under I-93, not far from Community College... All 200 of us are confused... and finally a T Police official gathers everyone around and tells us to walk "this way" to reach the buses. We walk that way... and it leads to Bunker Hill Community College's parking lot...
Now if I am correct, MBTA policy mandates that an MBTA official lead the passengers in an emergency... And that certainly didn't happen. We got to this huge parking lot... everyone is confused. We finally congregate at an intersection (not quite sure of the street name but is the entrance to Community College station was not far). Now you have a group of passengers on one side of the intersection, another across the street, another opposite to them and some still in the parking lot. Nobody is sure what the hell is going on and at this point people are jumping in cabs. An hour later, ONE bus (for a six car Orange line train) and an MBTA inspector shows up. They are yelling and being absolutely rude to the passengers who have been inconvienced in the most outrageous way. After being yelled at by the wonderful and courteous people at the MBTA, we are taking to Haymarket to wait for a train for 30 minuites and were able to go on our way. And passengers had to pay AGAIN to get in the system... World class city right?
What I want to know, not only as a railfan... not only as a Boston resident, but as a paying customer to the MBTA and a taxpayer why they are not prepared for emergencies and why are they spending our money for customer service training - (which they clearly not trained) and they are being completely rude to these people - US people who had to go through what we went through. The MBTA did not inform us of anything and sent us into nowhere. I am offended, angry and dissapointed at the MBTA. 110 years and they still can't get it right...
The MBTA did not follow through with their responsibilities for an emergency situation after big talk about what they are doing to improve the customer service side of the authority. And a distraught and angry bus driver (who was probably was angry because he had to put his donut down) and Inspector who clearly have no respect for the customers are not acceptable to us taxpayers.
This shows how incompetent this transit system truly is. They obviously have no training in emergency situations, though they claim to. This seems to be the most basic emergency situation and of course, the MBTA couldn't get it done. And for what I have to pay in fare (as if the MBTA can compare the New York's MTA) and what my tax dollars are going to, I want an explanation. I have to remind myself this is the same transit agency that counts a bus as a rapid transit line (when you paint it silver, that makes it rapid...).
Again, as a taxpayer I want and demand an explanation from the MBTA to why we were treated the way we were and why the training they claim they have undergone wasn't executed.

Big Digging yourself into a hole....

Hello CharlieBlog fans, Transithistory fans and users, and everyone else! I am happy to be back home with my railfans \ transitfans. All though I'm not in charge, I see that we are now in great hands and are keeping to my original mission with what was the MBTA Forum @ Boardzero - giving people an outlet to discuss, debate, relive and dream. Transithistory has some really great content, and I see nothing but success.

So to the topic at hand...
http://www.bostonnow.com/news/local/2007/08/10/conflict_of_interest/
This is a situation I would define as words I'd rather not say.... but I'll give you the first 8 letters... C L U S T E R F... (you figure the rest out). So many people are to blame for this... in fact, everybody involved in the project is, IMO. It is this typical corruption that is running rampant in our country today that is the reason why those who aren't rich are suffering... are wondering how they will make ends meet... what will they do when they retire... It sickens me that for those billions of dollars, we getting falling tunnels, ignored deadlines, leaking tunnels, UGLY tunnels (what happened to the porcelain ceilings?)... And oh by the way, MBTA what happened to Arborway service? What happened to an adequate replacement for the old elevated orange line - oh wait, you painted a bus silver - that'll do it... What happened to the green line extension to Medford? How about adequate service in Dorchester \ Roxbury \ Mattapan? These guys fought to have a commuter line to Greenbush - the towns didn't want it, but they went for it... meanwhile, you have the 15, 21, 22, 23, 28, 31, 45, 66 buses that are packed to capacity... all the time. A subway or even light rail line could easily be made from Mattpan to Dudley... in fact, it could be Mattapan to Park Street - via the current Silver Line Washington, and entering ALREADY BUILT tunnels connecting with the Green at Boylston and continuing to Park (the "F" line). BRT lines can be reserved for the outrageously heavy bus routes in the city, as opposed to routes that should be actual rapid transit.
I've gone completely off topic....
Well anyhow, I'll have more to post next pretty soon as I let loose on whoever pisses me off...

Love you guys!